Frequently Asked Questions (FAQ)

Module wise article to solve your queries/doubts

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314 articles in this collection
Written by Customer Delight
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Why there is Item level delivery date and Delivery date in Primary details in PO?

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Written by Customer Delight
Updated over a week ago

How to edit email once the document is save and send and resend it again?

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Written by Customer Delight
Updated over a week ago

How to show received advance in Proforma?

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Written by Customer Delight
Updated over a week ago

Why "Place of Supply" button under the Billing Address and Delivery Address?

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Written by Customer Delight
Updated over a week ago

How to add "Discount", "Comment" columns in the item section in PO?

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Written by Customer Delight
Updated over a week ago

Which document should I create for returnable material?

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Written by Customer Delight
Updated over a week ago

Rupee symbol is not showing in documents?

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Written by Customer Delight
Updated over a week ago

How to add the Package list to the invoice?

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Written by Customer Delight
Updated over a week ago

How to add eway bill number in the invoice?

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Written by Customer Delight
Updated over a week ago

Can I edit the proforma invoice if it is already save and send?

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Written by Customer Delight
Updated over a week ago

How to inward extra material received against the purchase order

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Written by Customer Delight
Updated over a week ago

Can we add additional items in proforma or invoice after OC?

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Written by Customer Delight
Updated over a week ago

How can I create an invoice for a Service Confirmation(SC)?

Create an invoice against a Service confirmation(SC)
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Written by Customer Delight
Updated over a week ago

How to create delivery challan against a Service Order (SO)?

Create Delivery Challan
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Written by Customer Delight
Updated over a week ago

How can I create a delivery challan against a Service Confirmation(SC)?

Create Delivery Challan against a Service Confirmation(SC)
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Written by Customer Delight
Updated over a week ago

What is show comment option in transaction timeline?

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Written by Customer Delight
Updated over a week ago

How can I punch the invoice (received from supplier) against the Service Order?

Punching an invoice against the service order
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Written by Customer Delight
Updated over a week ago

How can I create an Inward against a Service Confirmation(SC)?

Create an Inward against a Service Confirmation(SC)
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Written by Customer Delight
Updated over a week ago

Invoice showing insufficient stock even after creating the GRN?

If you have taken GRN of an trading item and still its showing you insufficient stock while creating invoice
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Written by Customer Delight
Updated over a week ago

How can I create a Delivery Challan for an Order Confirmation (OC)?

Create a Delivery Challan for an Order Confirmation (OC)
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Written by Customer Delight
Updated over a week ago

How can I create an Inward against a Service Order (SO)?

Create an Inward
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Written by Customer Delight
Updated over a week ago

How can I create proforma invoice for an Order Confirmation (OC)?

Create Proforma Invoice for an Order Confirmation (OC)
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Written by Customer Delight
Updated over a week ago

How can I create a Credit Note (CN)?

Create Credit Note (CN)
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Written by Customer Delight
Updated over a week ago

How can I punch a Proforma Invoice (PI) against a Purchase Order (PO)?

Punching a Proforma Invoice (PI)
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Written by Customer Delight
Updated over a week ago

How can I punch a Tax Invoice against a Purchase Order (PO)?

Punching a Tax Invoice
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Written by Customer Delight
Updated over a week ago

Where can I create a Debit Note (DN) for a transaction?

Punching a debit note
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Written by Customer Delight
Updated over a week ago

Where can I create Tags in TranZact?

Creating Tags in TranZact
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Written by Customer Delight
Updated over a week ago

How make inward if received quantity is greater than the ordered quantity?

If you have received more quantity than what you have ordered
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Written by Customer Delight
Updated over a week ago

What is Tags in transaction & how to use it?

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Written by Customer Delight
Updated over a week ago

Why transaction is showing Partially Delivered?

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Written by Customer Delight
Updated over a week ago

Why can't I edit the draft document?

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Written by Customer Delight
Updated over a week ago

How to send "Dispatch Details" to Customer?

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Written by Customer Delight
Updated over a week ago

How to short close an order?

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Written by Customer Delight
Updated over a week ago

Where will the custom field added in item details be reflected in the documents?

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Written by Customer Delight
Updated over a week ago

Why can't I amend Order Confirmation (OC) or a Purchase Order (PO)?

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Written by Customer Delight
Updated over a week ago

How to create a document for special economic zone(SEZ)?

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Written by Customer Delight
Updated over a week ago

How to create a document in foreign currency?

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Written by Customer Delight
Updated over a week ago

What is comment in transaction timeline?

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Written by Customer Delight
Updated over a week ago

My Document view is not proper in TranZact

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Written by Customer Delight
Updated over a week ago

New Transaction Dashboard

As you can see transaction dashboard is completely updated, please check below article to know more about it.
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Written by Customer Delight
Updated over a week ago

What is the limit of the document upload in TranZact?

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Written by Customer Delight
Updated over a week ago

How can I create a GRN/QIR against an Inward?

Create a GRN/QIR against an Inward
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Written by Customer Delight
Updated over a week ago

Advance payment and punching Advance Receipt Voucher (ARV) in a Purchase Transaction:

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Written by Customer Delight
Updated over a week ago

How can I create an Inward against a purchase order (PO)?

Create Inward against a purchase order (PO)
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Written by Customer Delight
Updated over a week ago

Can we directly create a purchase invoice?

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Written by Customer Delight
Updated over a week ago

Counterparty added in the network but not showing while creating document?

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Written by Customer Delight
Updated over a week ago

Why am I not able to see debit/credit note option in invoice?

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Written by Customer Delight
Updated over a week ago

How to tag a team member in the transaction timeline?

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Written by Customer Delight
Updated over a week ago

How to search for a particular transaction?

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Written by Customer Delight
Updated over a week ago

How to search for cancelled transactions?

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Written by Customer Delight
Updated over a week ago

Full quantity is not received still transaction status is showing received?

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Written by Customer Delight
Updated over a week ago

What is the difference between cancelling an entire transaction and cancelling a particular document in the transaction?

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Written by Customer Delight
Updated over a week ago

How to return goods which have been rejected in testing?

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Written by Customer Delight
Updated over a week ago

How to send additional documents to counterparty after a document is created?

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Written by Customer Delight
Updated over a week ago

How can I attach tags to multiple transaction in one go?

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Written by Customer Delight
Updated over a week ago

Why is the cancel option is not available in the invoice?

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Written by Customer Delight
Updated over a week ago

How to cancel the document?

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Written by Customer Delight
Updated over a week ago
Payments

Missing Foreign Currency Symbol in Document?

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Written by Customer Delight
Updated over a week ago

How to update the opening balance of counter-party

Bulk upload "Opening Balance" of counter-parties in Tranzact network.
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Written by Customer Delight
Updated over a week ago

How to log payment for TDS in Payment?

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Written by Customer Delight
Updated over a week ago

How to cancel payment entry?

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Written by Customer Delight
Updated over a week ago

Can I maintain my bank account in TranZact?

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Written by Customer Delight
Updated over a week ago

How can I revert the TDS entry?

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Written by Customer Delight
Updated over a week ago

Where can I find payments in TranZact?

Finding payments in TranZact
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Written by Customer Delight
Updated over a week ago

Log a Payment against Invoice (Sales)

Log a Payment against Invoice
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Written by Customer Delight
Updated over a week ago

How can I log a payment against a Tax Invoice (Purchase)?

Log a payment
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Written by Customer Delight
Updated over a week ago

Why I am not able to split payment?

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Written by Customer Delight
Updated over a week ago

Error showing while logging payment for multiple counterparties.

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Written by Customer Delight
Updated over a week ago

Why can't I see the export invoice in Payments module?

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Written by Customer Delight
Updated over a week ago

How to log partial payment against an invoice?

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Written by Customer Delight
Updated over a week ago

What is Company Ledger option under the category in Payments module

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Written by Customer Delight
Updated over a week ago

What is mark paid option while logging payments?

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Written by Customer Delight
Updated over a week ago

Where can I see all logged payments?

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Written by Customer Delight
Updated over a week ago

What is the amount set off in payments module?

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Written by Customer Delight
Updated over a week ago

How to cut TDS against Invoice?

Cut TDS against Invoice
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Written by Customer Delight
Updated over a week ago

How to log multiple payments at a time?

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Written by Customer Delight
Updated over a week ago

How can I log a payment against a service confirmation?

Log a Payment against Invoice of Service Confirmation
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Written by Customer Delight
Updated over a week ago
All Documents

Where can I see a Service Confirmation(SC)?

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Written by Customer Delight
Updated over a week ago

Where can I see an Order Confirmation(OC)?

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Written by Customer Delight
Updated over a week ago

How many documents can I download at a time from all documents module?

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Written by Customer Delight
Updated over a week ago

Where can I see my Purchase Orders(PO)?

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Written by Customer Delight
Updated over a week ago

Where can I see a Delivery Challan(DC)?

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Written by Customer Delight
Updated over a week ago

What are the different types of filters in all documents?

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Written by Customer Delight
Updated over a week ago

Where can I see a GRN/QIR?

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Updated over a week ago

What does Other means in All Documents for Invoices?

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Written by Customer Delight
Updated over a week ago

Where can I see a Delivery Challan (Purchase Return)?

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Written by Customer Delight
Updated over a week ago

How can I save a document as a PDF in TranZact?

Save Purchase Order, Invoice, RFQ, SQ, Service Order, Order Confirmation as PDFs
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Updated over a week ago

Where can I see my Service Orders(SO)?

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Written by Customer Delight
Updated over a week ago

Where can I see my invoices?

Finding Invoices
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Written by Customer Delight
Updated over a week ago

Where can I see all my invoices?

See my invoices
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Written by Customer Delight
Updated over a week ago

Where can I see a Credit Note(CN)?

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Written by Customer Delight
Updated over a week ago

Where can I see a Receipt Voucher(RV)?

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Written by Customer Delight
Updated over a week ago

Where can I find a Purchase Order (PO) in TranZact?

Finding a Purchase order(PO) in TranZact
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Written by Customer Delight
Updated over a week ago

Where can I see Adhoc Invoices?

Find your Adhoc Invoices
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Written by Customer Delight
Updated over a week ago

Where can I find a Debit Note(DN) in TranZact?

Find a Debit Note(DN)
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Written by Customer Delight
Updated over a week ago

Where can I find a Proforma Invoice (PI) in TranZact?

Find a Proforma Invoice (PI)
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Written by Customer Delight
Updated over a week ago

Where can I find a Service Order(SO) in TranZact?

Finding service orders(SO) in TranZact
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Written by Customer Delight
Updated over a week ago
Approvals

How to send Purchase Order for approvals?

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Written by Customer Delight
Updated over a week ago

How to withdraw approval?

Withdraw approval from the approved document
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Written by Customer Delight
Updated over a week ago

What is the difference between "Approve and Send" & "Approve" in the Approval module?

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Written by Customer Delight
Updated over a week ago

Where can I check the history of the approved/rejected document sent for approval?

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Written by Customer Delight
Updated over a week ago

Where can I approve a document in TranZact?

Approving a document in TranZact
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Written by Customer Delight
Updated over a week ago

How to add an approval rule for invoices?

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Written by Customer Delight
Updated over a week ago

How to add an approval rule for Order Confirmation (OC)?

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Written by Customer Delight
Updated over a week ago

How to add an approval rule for Sales Quotation (SQ)?

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Written by Customer Delight
Updated over a week ago

How to add approval rule for Purchase Order (PO)?

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Written by Customer Delight
Updated over a week ago

What are the documents for which I can set a rule for approval?

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Written by Customer Delight
Updated over a week ago

What are the three rules of approvals?

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Written by Customer Delight
Updated over a week ago

How to edit the approval rule?

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Written by Customer Delight
Updated over a week ago

How to reject documents received for approval?

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Written by Customer Delight
Updated over a week ago

What is the default option while setting the Approval rule?

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Written by Customer Delight
Updated over a week ago

What is Credit Limit in Approvals?

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Written by Customer Delight
Updated over a week ago

Can I approve multiple documents at a time?

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Updated over a week ago
Production

Where to see all the Production Order irrespective of their stage?

What is "ALL" tab in Production Order?
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Updated over a week ago

Where can I log extra expenses of production?

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Updated over a week ago

How can I outsource the child BOM process?

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Updated over a week ago

Can I change the targeted quantity of the production order?

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Written by Customer Delight
Updated over a week ago

BOM items not showing in production order

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Updated over a week ago

Where can I check one RM is used in how many BOM?

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Written by Customer Delight
Updated over a week ago

How to revert a Sub Contract?

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Updated over a week ago

What is BOM Cost & how to check it?

Cost of BOM, Average Pricing, FIFO Pricing, Latest Price, Default Price
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Updated over a week ago

How to change production order status in bulk?

Automate production.
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Updated over a week ago

How to Duplicate Bill of Material(BOM)?

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Updated over a week ago

How to edit Bill of Material(BOM)?

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Updated over a week ago

"Complete" option is not available in the production process.

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Updated over a week ago

Why the price of some items showing as "0" in BOM cost?

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Updated over a week ago

How to choose alternate BOM ?

If more than 1 BOM is present for that product.
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Updated over a week ago

Can we remove any raw material from the Production Order which is in WIP?

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Updated over a week ago

Where can I find an option to select multiple stores for issuing raw material?

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Updated over a week ago

How to create the BOM?

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Updated over a week ago

How to return raw material to store if it is issued extra in the production?

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Written by Customer Delight
Updated over a week ago

How can I create a child Bill of Material(BOM) in TranZact?

Creating a child Bill of Material(BOM) in TranZact
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Updated over a week ago

Where can I find, edit, add and delete routings in TranZact?

Finding, adding, editing and deleting routings
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Updated over a week ago

How can I do finished good testing after production?

Finished Good testing
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Updated over a week ago

How can I add finished goods in a process?

Adding finished goods in a process
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Updated over a week ago

How can I issue raw materials in a process?

Issuing raw materials in a process
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Updated over a week ago

How can I add new items in a process not present in the bill of materials (BOM)?

Add new items in a Process, Add Items not present in BOM
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Written by Customer Delight
Updated over a week ago

How can I create a process for a partial work order?

Creating a process for a partial work order
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Written by Customer Delight
Updated over a week ago

How can I plan a production?

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Updated over a week ago

How can I convert a work order into a process?

Convert a work order to a process
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Updated over a week ago

What is the barcode number in production order?

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Updated over a week ago

What is the Process cost in production order?

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Updated over a week ago

How to print the production order?

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Updated over a week ago

How to move a production order from the planned stage?

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Updated over a week ago

What changes can be done once the production order is planned?

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Updated over a week ago

How to delete a work order?

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Updated over a week ago

What is a scrap section in production order?

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Updated over a week ago

What should we add in the reference number while creating a production order?

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Written by Customer Delight
Updated over a week ago

What will happen if we cancel the Work in Progress (WIP)/completed production order?

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Written by Customer Delight
Updated over a week ago

How to revert a completed production order?

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Written by Customer Delight
Updated over a week ago

How to delete BOM?

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Written by Customer Delight
Updated over a week ago

Can I run the production order separately for child Bill of Material (BOM)?

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Updated over a week ago

Can we cancel the production order once created?

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Updated over a week ago

Can I print my BOM?

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Updated over a week ago

Can I attach the drawing in Bill of Materials (BOM)?

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Updated over a week ago

What is cost allocation in Bill of Materials(BOM)?

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Updated over a week ago

What is the Master Process in production order?

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Updated over a week ago

How to link child Bill of Materials (BOM) to parent Bill of Materials (BOM) if it is not linked?

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Updated over a week ago

What is the normal view and exploded view in the save spreadsheet option?

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Written by Customer Delight
Updated over a week ago
Network

How to search for a Counter-Party in Local Network and edit?

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Updated over a week ago

How to enable TCS for Countr-Party?

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Updated over a week ago

How to change the counterparty type?

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Updated over a week ago

Can we add a counter-party without a GSTIN number?

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Updated over a week ago

What is Invitation Sent & Invitation Received in the Network module?

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Updated over a week ago

How to select a state for a foreign country while adding an address?

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Updated over a week ago

How to add Email Id in counter-party details?

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Updated over a week ago

How to add a third party address in counterparty?

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Updated over a week ago

Where can I manage counterparty details in TranZact?

Manage counterparty details
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Updated over a week ago

How can I add a new Counterparty in TranZact?

Adding a new Counterparty/Company to your network
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Updated over a week ago

How can I edit the billing address of a counterparty?

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Updated over a week ago

How to add GSTIN in the billing address of the counter-party?

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Updated over a week ago

How can I edit the delivery location of a counterparty?

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Updated over a week ago

How to add GSTIN in the delivery location of counterparty?

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Updated over a week ago

How to add GSTIN in counterparty details?

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Updated over a week ago

How to add tags to the counter-party in the network module?

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Updated over a week ago

How to rename a counterparty?

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Updated over a week ago

How to remove or Blacklist a counterparty?

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Updated over a week ago
Reports

Purchase Order (Item-Wise) report according to Item category.

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Updated over a week ago

How to see all OC or Sales Order whose Invoice is completed?

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Updated over a week ago

How to find received items against PO?

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Updated over a week ago

Where to find pending items against PO?

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Written by Customer Delight
Updated over a week ago

Where to see all BOM for item (Item BOM) Report?

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Written by Customer Delight
Updated over a week ago

How to check report of purchase orders (PO) raised by counterparty using TranZact?

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Updated over a week ago

How to check report of purchase orders (PO) raised by counterparty?

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Written by Customer Delight
Updated over a week ago

Invoice details not showing in the inward register?

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Updated over a week ago

How to check the daily production report?

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Written by Customer Delight
Updated over a week ago

What does pending filter mean in the sales invoice register?

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Updated over a week ago

Not able to see billing and delivery location in sales invoice register report

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Updated over a week ago

How to check all items below minimum stock level and above maximum stock level?

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Updated over a week ago

How to check balance quantity of Purchase Order (PO)?

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Updated over a week ago

How to take a printout of the Ledger?

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Updated over a week ago

How to check the total valuation of Inventory?

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Updated over a week ago

What is the Sales Order (ItemWise) Report?

Sales Order (ItemWise) Report
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Updated over a week ago

I want to do my own analysis on the report data. How can get the data in my report in excel format?

Downloading Report Data
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Updated over a week ago

How to download the list of pending purchase order?

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Written by Customer Delight
Updated over a week ago

What is the Purchase Order (Item-wise) Report?

Purchase Order (Item-wise) Report
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Updated over a week ago

I can’t see all my reports. How can I activate a report in TranZact?

Activating Reports
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Updated over a week ago

What is the Purchase Invoice Register Report?

Purchase Invoice Register Report
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Updated over a week ago

Where can I find the Inventory/Stock reports in TranZact?

Inventory, Stock Reports
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Updated over a week ago

How to check all pending receivable?

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Updated over a week ago

Where can I see the MRP report in TranZact?

MRP Report
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Updated over a week ago

What reports can I find in TranZact?

Reports in TranZact
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Updated over a week ago

Where can I find the Stock Movement Register?

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Updated over a week ago

Where can I find the Production Reports in TranZact?

Production Reports
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Updated over a week ago

Where can I find the New Product report?

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Updated over a week ago

What is the Sales Order Register Report?

Sales Order Register Report
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Updated over a week ago

Where can I find the Missing Bar code report?

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Updated over a week ago

How to download inventory master in excel?

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Updated over a week ago

Where can I find the Bar code report?

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Updated over a week ago

How to check dispatch details?

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Updated over a week ago

Where can I find the Item Stage report?

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Updated over a week ago

How to select multiple columns in the reports?

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Updated over a week ago

Where can I find the Rejection report?

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Updated over a week ago

What is the Sales Invoice Register (Item) Report?

Sales Invoice Register (Item) Report
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Updated over a week ago

Where can I find the Issuance report?

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Updated over a week ago

Where can I find the Item Price report?

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Updated over a week ago

Where can I find the sales reports in TranZact?

Sales Reports
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Updated over a week ago

What is the Company Ledger Voucher Report?

Company Ledger Voucher Report
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Updated over a week ago

Where can I find the Stock Adjustment report?

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Updated over a week ago

Where can I find the Stock Transfer report?

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Updated over a week ago

What is the Sales Invoice Register Report?

Sales Invoice Register Report?
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What is the Creditors Ageing Info Report?

Creditors Info Report
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Where can I find the Product Ageing Inventory report?

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Where can I find purchase reports in TranZact?

Purchase Reports
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Where can I find the Single Item Production report?

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What is the Creditors Info Report?

Creditors Info Report
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Where can I find the FG Testing report?

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What is the Debtors Ageing Info Report?

Debtors Ageing Info Report
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Where can I find the Process History report?

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What is the Debtors Info Report?

Debtors Info Report
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Where can I find the Process Routing report?

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Where can I find the Negative Stock report?

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Where can I find the BOM Amendment report?

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How to check the daily production report?

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Where can I see who has added the new product in the system?

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What is the item BOM report?

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Where can I see which approval was accepted by whom in Reports?

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Business Intelligence

What are the different date filters available in Business Intelligence?

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Why there is a difference between Report data and BI data?

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How does MoM growth work in Business Intelligence (BI)?

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Where can I see sales data(OC) in Business Intelligence?

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Where can I see sales invoice data in Business Intelligence?

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Where can I see purchase order data in Business Intelligence?

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Where can I see Accounts data in Business intelligence?

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Where can I see sales quotation data in Business Intelligence?

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What are the data cards showing in Sales Order in Business Intelligence (BI)?

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What are the data cards showing in Purchases in Business Intelligence (BI)?

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What are the data cards showing in Quotations in Business Intelligence (BI)?

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Where can I select a custom date range in Business Intelligence?

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What are the data cards showing in Accounts in Business Intelligence (BI)?

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How to check the next 7 days' purchase deliveries?

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How to read the sales quotations graph in BI?

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How to read the account data graph in Business Intelligence (BI)?

- check first point
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How to check the next 7 days dispatches?

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Why undefined showing in product category pie chart in Business Intelligence (BI)?

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Tally Integration

Purchase invoice is punched but not showing in tally integration module

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Invoice of TranZact not flowing to tally

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What is UnMapped section in Tally Integration?

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What is the Purchase Invoice Register (Item-wise) Report?

Purchase Invoice Register (Item-wise) report
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Where can I add Journal Ledger?

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Where can I add ledger for Tax Percentage?

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Where can I add ledger for round off, extra charges & discount?

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Why cost Break-up error showing in Extension?

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Invoices not showing in Tally Report?

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Conflict Entry showing while Tally Integration?

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Error showing "Accounting ledger not available in Tally ERP server".

If you are facing the error like "Accounting ledger not available in Tally ERP server"
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Company name mismatch error showing while in tally extension

If you are showing "Error! Tally Company Mismatch" in extension
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Can we flow comment of the item Tally?

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Purchase voucher option not available while integrating invoices?

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Why can't I see a purchase invoice in Tally Integration Module?

Can't see purchase invoice from TranZact in Tally
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How to add, remove and amend Tally ledgers in TranZact?

Adding, Removing and Amending Tally Ledgers
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Where can I find tally ledgers in TranZact?

Tally Ledgers in TranZact
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How to download TranZact Chrome extension for Tally Integration?

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