To cancel the Invoice, if Payment is logged against it, Follow below steps:

[A] Go to Payment Module, Search for the receipt of logged Payment against the Invoice.

[B] Cancel the Receipt.

[C] Once you cancel the receipt, You can go to All documents Module or in Transaction Timeline, Search for the invoice to cancel.

[D] Click on "Other Action" Button in the Invoice, then click on cancel option. Your Invoice will be cancelled.

Follow the below link to cancel the receipt.

http://help.letstranzact.com/en/articles/3716125-how-to-cancel-payment-entry

Keywords: Payment Logged, Cancel Invoice

Did this answer your question?