Link to the article: https://intercom.help/tranzact-ebbdf0244a30/en/articles/3398948-how-can-i-amend-a-service-order
[A] To amend a service order, go to "Transactions" Module using the left hand panel
[B] Now search the SO which you want to amend by using document number or transaction name filter and open it.
[B] To amend the Service Order, you will have to cancel it first. After clicking on the Service Order, Click on the “Other Actions” button displayed at the top right corner of the screen.
[C] In the “Other Actions” select “Cancel”. On clicking “Cancel” a confirmation pop-up will appear. Click on “Confirm” to cancel the Service Order.
[D] Once again, go to the transaction and open the cancelled Service Order. Click on “Other Actions” and select “Amend SO” to make changes.
[E] Make the required changes in the Service Order according to your requirements.
[F] Now, click “Save and Send” or “Save Draft” (8) button displayed at the right bottom of the screen.
Keywords: Edit Service Order(SO), Amend Service Order(SO), Change Service Order(SO)